This policy explains how Louisiana Purchase (“we,” “us,” or “our”) handles personal information in connection with this website, customer inquiries, and business messaging, including Google Business Profile AI-enabled messaging when available.

Information We Collect and Why

Inquiries and correspondence: Your name, email address, phone number, message, and details you choose to provide, such as an event date or party size. We use these to answer questions, follow up on requests, and assist with restaurant services.
Business messaging: When you message us, we may receive your phone number, available profile information, messages and attachments you send, and related conversation and delivery information. We use this information to provide automated or staff responses and manage your inquiry.
Website activity: Google Analytics may collect pages viewed, referring websites, approximate location derived from IP address, device and browser information, and online identifiers such as analytics cookie IDs. We use this to measure traffic and interactions, such as reservation, ordering, gift card, and phone link clicks, and improve the website.
Privacy preferences: This website stores your analytics preference locally in your browser so it can honor your choice.

Google Business Profile and AI-Enabled Messaging

When available, messaging through our Google Business Profile uses Google's RCS for Business service. An AI agent may answer common questions using our Business Profile and website information. Staff can review conversations, take over a chat, and respond when a question requires personal assistance.

Google, its service providers, and participating mobile carriers may process message content and related information to deliver and operate messaging, generate automated responses, and maintain service security. Google's RCS terms also permit processing message content to train AI models for spam detection and prevention. Relevant carriers may have access to messages sent over their networks.

See Google's Privacy Policy and the RCS for Business terms for Google's applicable practices. Our messaging terms explain automated responses, human assistance, and messaging choices.

Please do not send payment card or bank details, passwords, government identification numbers, or sensitive medical information in chat. For allergies or dietary requirements, contact restaurant staff directly before ordering; automated answers should not be relied upon for food safety.

How Information Is Shared

Information may be processed by authorized restaurant staff and service providers supporting our website, analytics, communications, and customer service. Messaging also involves Google and participating carriers as described above. We may disclose information where required by law or reasonably necessary to protect safety, prevent fraud, or defend legal rights.

Our website links to services such as OpenTable for reservations and Toast for ordering, gift cards, and event inquiries. Information you submit through those services is handled under their privacy policies and may also be provided to us to fulfill your request. Review OpenTable's Privacy Policy and Toast's Privacy Statement before using those services.

Website Analytics

Google Analytics is configured with advertising storage, ad user data, ad personalization, Google Signals, and ads personalization signals disabled. We do not use this website analytics data for cross-context behavioral advertising. Google Analytics event data is retained for 14 months, after which it is automatically deleted.

You can opt out of Google Analytics measurement on this site using the control below. This browser setting controls this website's analytics; it does not stop a separate messaging conversation, delete prior messages, or change privacy settings on Google, OpenTable, Toast, or other services.

Your Privacy Choices

Your analytics preference is stored locally in this browser without an automatic expiration. Clearing browser storage removes the saved preference. If your browser sends a Global Privacy Control signal, Google Analytics is not loaded.

Loading…

Messaging Choices and Privacy Requests

You can stop business messages by replying STOP or using the block or unsubscribe options in your messaging app. For help, or to request access to, correction of, or deletion of information we hold about you, contact us using the details below. We may need to verify your identity, and legal requirements or the rights of others may limit a request. Requests concerning information held independently by Google, your carrier, or a booking or ordering provider should also be directed to that provider.

Starting a customer-service conversation does not enroll you in promotional messaging. Any separate marketing messaging requires the applicable consent.

Retention and Security

Retention depends on the type of information, the purpose of the inquiry or transaction, applicable service settings, and legal or recordkeeping requirements. Contact us for information about a particular record or to request deletion. Google, carriers, and other providers apply their own retention practices to information they hold; deleting information from our records does not necessarily delete their copies.

No internet transmission or storage system can be guaranteed completely secure. Please use the designated reservation or ordering provider for payment information rather than sending it by email or chat.

Children's Privacy

Our website and messaging are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

Changes to This Policy

We may update this policy as our services or practices change. The date above identifies the latest revision. Where required, we will provide additional notice or obtain consent.

Contact Us

For privacy questions or requests, contact:

Louisiana Purchase
2305 University Ave
San Diego, CA 92104
info@louisianapurchasesd.com
(858) 223-9405